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COMMISSIONS CURRENT 2025-12-12 TO UFN AC NON-JV Commissions ACUSA Accolades Ticketing 12DEC25 - UFN

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Partner · AC POLICY

COMMISSIONS CURRENT 2025-12-12 TO UFN AC NON-JV Commissions ACUSA Accolades Ticketing 12DEC25 - UFN

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Time of Ticketing – Tour Code ACUSA

Section 1

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

Appendix3–TermsandConditionsapplicableforAllServices

ApplicableCarriers AirCanadaCarriers AirCanadaandanycarrierwithwhomAirCanadahasacapacitypurchaseorwetleaseagreementwhooperatesonbehalfofAirCanada underthe“AirCanada”,the“AirCanadaRouge”orthe“AirCanadaExpress”brands,aswellasTheLandlineCompanyInc.initscapacity asanoperatorofgroundtransportationonbehalfofAirCanada.

TimeofTicketingAPPLIESto:

  • Originalticketsandadditionalcollectionofticketexchanges
  • Basefare,surcharge,stopoverchargesandelementsshowninthefareboxandthefarecalculationboxoftheticket
  • AllFlightPassespurchasedataircanada.com/agents,includingthoseidentifiedwithacorporatecontractnumberintheclient

identifierbox

  • Publishedone-wayandround-tripfaresasperfarerules
  • Sectorfaresasperfarerules
  • ValidonpublishedgroupbookingwhenGR#isenteredintourcodeboxfollowedbytourcodeACUSAinthefollowingformat:

GR#/ACUSA

  • Meetingsandconventionstickets
  • Allowableexceptiononticketsusing8DxxticketdesignatorforPropellevels1-4andBlueprintDiscover,ExperienceorSavings

agreements: Faremustautoprice,debitmemoswillbeissuedformanuallypricedtickets Thevalid8Dxxticketdesignatormustappearontheapplicablesegments ThevalidcorporatetourcodemustalwaysappearintheTourCodebox TicketsmustbeACplated,andallflightsmustbeoperated,andmarketedonAC TourcodeACUSAmustappearinoneofthefollowingpositions: 1. Tourcodebox–Placethefive-digitalphanumericcorporatetourcode123XXandTOTtourcodeACUSAinthefollowing format:123XX/ACUSA OR 2. Endorsementbox–PlaceACUSAeitherbeforeorafterallothertext,forexample:ACUSA/CompanyPartneror CompanyPartner/ACUSA

TimeofTicketingDOESNOTapplyto:

  • Changefees,sePartnerelectionfees,meals,upgradesandallotheroptionalproductsandservicesfees
  • Allnetfares,includingLeisure/GroupnetfaresandInclusiveTour(IT)/BulkTicket(BT)nofareticketing
  • SmallandMediumBusinessticketsidentifiedwithaPN#oranyotheraccountnumber
  • Allcorporatecontractticketsidentifiedwithacorporatecontractnumberinthetourcodebox,includingticketswithnocorporate

discountapplied

  • Aeroplanredemptiontickets,industryreducedrates,bereavementtravelandanyotherdiscountprogramfares
  • Taxes,surchargeandanyfees/chargesenteredinthetaxboxes
  • RoundtheWorldRTWfares
  • Infantfaresnotoccupyingaseat
  • RetroactiveTimeofTicketing;itistheresponsibilityofthetravelagenttoclaimthecorrecttimeofticketinguponticketissuance

Time of Ticketing – Tour Code ACUSA

Section 2

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

Appendix3continued–TermsandConditionsapplicableforAllServices

BookingandTicketing

BookingChannels- GlobalDistributionSystem(GDS) - aircanada.com/agents(whereapplicable)andACNDCcertifiedchannels
TourCodeACUSAmustbeenteredinthetourcodeboxofGDSticketsattimeofticketing. WhenACUSAisnotenteredintheTourCodeboxoftheticket,orifitisenteredincorrectly,aticketingerror feeofminimum$50.00perticketwillapplyandthecommissionmayberecalled. Forexchangedtickets,youmuststillentertheTourCode,evenifTOTwasclaimedonoriginaltickets,orifTOT isnotapplicableduetoevenexchange. Failuretoadheretoticketinginstructionswillincurdebitmemospayablewithin30daysofissuance.
CommissionBox andPayment- GDS:enterincentiveamountinthecommissionboxattimeofticketing. - aircanada.com/agentsandNDCcertifiedchannels:rateisautomaticallyappliedandpaidweeklyviaARC salesreportprocess.
Combination ofbookingclasses- ForNorthAmerica(DomesticCanadaorTransborder),thehighestrateappliestotheentireticketbased ontherespectiveservice. - ForLatinAmericaandCaribbean(LAM/CARIB),thelowestrateoftheinternationalsegmentsbetween CanadaandLATAMappliestotheeligiblesegment(s). - ForTranspacific,thelowestrateoftheACinternationalsegmentsbetweenCanadaandTranspacific appliestotheeligiblesegment(s). Example:CLEYYZACYYZPVGAC(Zclass)–PVGYYZAC(Bclass)YYZCLEAC=CLEPVGeligible&PVG CLEeligible(POOUSA,lowestrateofthesegmentsbetweenCanadaandPacificapplies(ZandB class),6%onentireticket)
Combinationof services- LatinAmericaandCaribbean/Transpacificcombinationsarepermitted,providedallsegmentsare marketed,platedandoperatedbyAC. Example:EWRYYZACYYZCUNAC–CUNYVRACYVRHKGAC=EWRCUNeligible(LAM/CARIB service)&CUNHKGeligible(Transpacificservice) - Transpacific/LatinAmericaandCaribbeancombinationsarepermitted,providedallsegmentsare marketed,platedandoperatedbyAC. Example:SEAYVRACYVRHKGAC–HKGYVRACYVREZEAC=SEAHKGeligible(Transpacificservice) &HKGEZEeligible(LAM/CARIBservice) - Transpacific/Transatlanticcombinationsarepermitted;theTranspacifictimeofticketingcommission ratewillonlyapplyontheportionofthetripthatincludestheACTranspacificsegment. Example:DENYVRUAYVRICNAC–ICNFRALHFRAYYZACYYZLAXAC=DENICNeligible&ICNLAX noteligible(Transatlanticsegment)
OpenPermittedasperfarerules.
Jaw/Combination
StopoverPermittedonlywhenindicatedonthepublishedfarerules.
ExchangedTickets- GDS:Ifafullyunusedticketisexchanged,Agencywillreturnthecommissionoftheoriginalticketand claimcommissiononthenewbasefare.Forpartiallyusedtickets,theoriginalcommissionapplies. - AirCanada’sagencywebsiteandACNDCcertifiedchannels:Ifaticketisexchanged,thenewcommission percentagecanonlybeappliedontheADCOLvalue,notonthetotalnewbasefare.Forpartiallyused tickets,theoriginalcommissionapplies.
RefundsTimeofTicketingisrecalled.
Taxes,Surcharges,Agencyisresponsibleforcollectionofallapplicabletaxes,fees/chargesandsurchargesvalidattimeof ticketing.
Fees/Charges
SplitTicketingWhencustomerhasrequestedaround-trip,Agencyshallnotissuetwoone-wayticketsinlieuofoneround- tripticket.

CommissionBox

andPayment

Combination

ofbookingclasses

Combinationof

services

Time of Ticketing – Tour Code ACUSA

Section 3

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

Appendix4-AdditionalTermsandConditionsapplicableto

NORTHAMERICA

NorthAmerica

CabinPOOUSAPOOCAN
Business/PremiumEconomy:J,C,D,Z,P,O,E,A10%4%
Economy: Y,B,M,U,H,Q,V,W,S,T,L,K,G5%3%
Basic: allEconomyclasseswithfarebasisendingin-BA2%0%
FlightPasses4%whenpurchasedataircanada.com/agents

TimeofTicketingRatesareinclusiveofanyapplicabletaxoncommissions.

PointofOrigin(POO):Thecountrywherethejourneybegins,determinedbythefirstairportcodeontheticket.

Ifbookingclassesarecombined,thehighestrateappliestotheentireticketbasedontherespectiveservice.

Origin–Destination

NorthAmerica: WithinCanadaandbetweenCanada-UnitedStates(includesAlaska,Hawaii)

WithinCanada:AticketwhereallsegmentsarewithinCanada–POOCANrateswillapply Transborder:AticketwhereatleastonesegmentisbetweenCanadaandUS–TOTratewillapplybasedonPOOasperabovegrid

Plating AirCanada014

PermittedCarriers

AirCanadaCarriers AllsegmentsoftheticketmustbemarketedbyAirCanadaandoperatedbyanAirCanadaCarrier–seePage1

AdditionalPermittedCarriers CanadianNorth5T,CentralMountainAir9M,BearskinJV,AirCreebecYN,PALAirlinesPBandPascanAviationP6arepermitted withinCanadaprovidedthatonesegmentismarketedbyAirCanadaandoperatedbyanAirCanadaCarrier.

ForTransborderitineraries,AirCanadamarketedflightsoperatedbyUnitedAirlinesorUnitedExpressonsegmentswithinthe UnitedStatesarepermitted,providedtheTransbordersegmentismarketedbyAirCanadaandoperatedbyanAirCanadaCarrier.

Example:IAH-DFW(UA)//DFW-YYZ(AC)//YYZ-DFW(AC)//DFW-IAH(UA)

Refertopages1and2forTermsandConditionsapplicableforAllServices

Time of Ticketing – Tour Code ACUSA

Section 4

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

Appendix5-AdditionalTermsandConditionsapplicableto

LatinAmericaandCaribbean(LAM/CARIB)

LatinAmericaandCaribbean

CabinPOOUSAPOOCAN/LAM/CARIB
Business/PremiumEconomy:J,C,D,Z,P,O,E,A15%2%
Economy: Y,B,M,U,H,Q,V,W,S,T,L,K,G6%2%
Basic: allEconomyclasseswithfarebasisendingin-BA2%0%
FlightPasses4%whenpurchasedataircanada.com/agents

TimeofTicketingRatesareinclusiveofanyapplicabletaxoncommissions.

PointofOrigin(POO):Thecountrywherethejourneybegins,determinedbythefirstairportcodeontheticket. Interlinecarriers:CarriersotherthanstipulatedundertheAirCanadaCarriersdefinition. Codeshare:AirCanadamarketedflightsthatareoperatedbyadifferentcarrier.

Ifbookingclassesarecombined,thelowestrateoftheinternationalsegmentsbetweenCanadaandLAM/CARIBappliestothe eligiblesegment(s).

CombinationofservicesispermittedbetweenLAM/CARIBandTranspacific,providedallsegmentsaremarketed,platedand operatedbyAC. o Example:EWRYYZACYYZCUNAC–CUNYVRACYVRHKGAC=EWRCUNeligible(LAM/CARIBservice)&CUNHKG eligible(Transpacificservice) Origin–Destination

LAM/CARIB: BetweenUSA,Canada-Caribbean,Mexico,CentralAmericaandSouthAmerica

Antigua,Argentina,Aruba,Bahamas,Barbados,Belize,Bermuda,Bolivia,Brazil,CaymanIslands,Chile,Colombia,CostaRica,Cuba, Curacao,DominicanRepublic,Ecuador,ElSalvador,FalklandIslands,FrenchGuyana,Grenada,Guadeloupe,Guatemala,Guyana, Haiti,Jamaica,Martinique,Mexico,Panama,Paraguay,Peru,PuertoRico,SaintLucia,SaintMaarten,St.KittsandNevis,St-Vincent, Suriname,TrinidadandTobago,TurksandCaicosIslands,UruguayandVenezuela SubjecttochangebasedonAirCanadaschedule Plating AirCanada014 PermittedCarriers

AirCanadaCarriers AtleastoneLAM/CARIBsegmentoftheticketmustbemarketedbyAirCanadaandoperatedbyanAirCanadaCarrier-seePage1.

Commissionwillapplytotheeligiblesegmentsaspertheinstructionsunder“CodeshareandInterline”below.

AdditionalPermittedCarriers 1. CanadianNorth5T,CentralMountainAir9M,BearskinJV,AirCreebecYN,PALAirlinesPBandPascanAviationP6are permittedwithinCanadasegment(s)providedthatallothersegmentsaremarketedbyAirCanadaandoperatedbyan AirCanadaCarrier.

CodeshareandInterline

  • AtleastoneLAM/CARIBsegmentoftheticketmustbemarketedbyAirCanadaandoperatedbyanAirCanada

Carrier.

  • CodeshareandinterliningarepermittedateitherendofitineraryONLYwhenPOOisUSAorCAN.Itisnotpermitted

whenPOOisLAM/CARIB.

  • Onaround-tripticket,withACoperatingone(1)LAM/CARIBsegmentandanothercarrieroperatingtheother

LAM/CARIBsegment,thecommissionwillonlyapplytotheportionofthetripthatincludestheeligibleAC LAM/CARIBleg.Forexample: o JFKYYZACYYZBOGAV–BOGYYZACYYZJFKAC=JFKBOGnoteligible(LAM/CARIBsegmentonAV)& BOGJFKeligible

  • Maximumof2segmentscanbeoperatedbyanothercarrierineachdirection.

Refertopages1and2forTermsandConditionsapplicableforAllServices

Time of Ticketing – Tour Code ACUSA

Section 5

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

Appendix6-AdditionalTermsandConditionsapplicableto

TRANSPACIFIC

Transpacific

CabinPOOUSAPOOCAN/PAC/LAM/CARIB
Business/PremiumEconomy:J,C,D,Z,P,O,E,A15%2%
Economy: Y,B,M,U,H,Q,V,W,S,T,L,K,G6%2%
Basic: allEconomyclasseswithfarebasisendingin-BA2%0%
FlightPasses4%whenpurchasedataircanada.com/agents

TimeofTicketingRatesareinclusiveofanyapplicabletaxoncommissions. PointofOrigin(POO):Thecountrywherethejourneybegins,determinedbythefirstairportcodeontheticket. Interlinecarriers:CarriersotherthanstipulatedundertheAirCanadaCarriersdefinition. Codeshare:AirCanadamarketedflightsthatareoperatedbyadifferentcarrier.

Ifbookingclassesarecombined,thelowestrateoftheACinternationalsegmentsbetweenCanadaandPACappliestotheeligible segment(s).

Combinationofservicesispermitted: 1. BetweenTranspacificandLAM/CARIB,providedallsegmentsaremarketed,platedandoperatedbyAC.Forexample: o SEAYVRACYVRHKGAC–HKGYVRACYVREZEAC=SEAHKGeligible(Transpacificservice)&HKGEZEeligible (LAM/CARIBservice)

BetweenTranspacificandTransatlantic,theTranspacifictimeofticketingcommissionratewillonlyapplyontheportion ofthetripthatincludestheACTranspacificsegment.Forexample: o DENYVRUAYVRICNAC–ICNFRALHFRAYYZACYYZLAXAC=DENICNeligible&ICNLAXnoteligible(Transatlantic segment)

OriginDestination

BetweenUSA,Canada,LAM/CARIBandAsia-Pacificdestinations.ExcludingIndiaandPOOmainlandChinatoCanada. Australia,Brunei,Bhutan,Cambodia,China,CookIslands,EastTimor,Fiji,Guam,HongKong,Indonesia,Japan,Kiribati,Korea,Laos, Macau,Malaysia,Maldives,MarshallIslands,Micronesia,Mongolia,Myanmar,Nauru,Nepal,NewCaledonia,NewZealand,Papua NewGuinea,Palau,Philippines,Polynesia,Samoa,Singapore,SolomonIslands,Taiwan,Thailand,Tonga,Tuvalu,Vanuatuand Vietnam SubjecttochangebasedonAirCanadaschedule

  • TicketwithPOOmainlandChinatoCanadaisnotpermitted.Forexample:

o PEKYYZAC(Dclass)–YYZPEKAC(Dclass)=PEKYYZnoteligible&YYZPEKnoteligible(POOmainlandChinato Canada)

  • TicketwithPOOChinatoUSAorLAM/CARIBispermitted.Forexample:

o PEKYYZAC(Dclass)YYZLGAAC–LGAYYZACYYZPEKAC(Bclass)=PEKLGAeligible&LGAPEKeligible(2%onentire ticket,POOChinatoUSA)

  • TicketwithPOOLAM/CARIBtoPACispermitted.Forexample:

o MEXYYZACYYZHNDAC(Dclass)–HNDYYZAC(Dclass)YYZMEXAC=MEXHNDeligible&HNDMEXeligible(2%on entireticket,POOLAM/CARIBtoPAC)

Plating AirCanada014

Time of Ticketing – Tour Code ACUSA

Section 6

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

TRANSPACIFIC(continued)

PermittedCarriers A. AirCanadaCarriers AtleastoneTranspacificsegmentoftheticketmustbemarketedbyAirCanadaandoperatedbyanAirCanadaCarrier-seePage1.

Commissionwillapplytotheeligiblesegmentsaspertheinstructionsunder“CodeshareandInterline”below.

AdditionalPermittedCarriers 1. CanadianNorth5T,CentralMountainAir9M,BearskinJV,AirCreebecYN,PALAirlinesPBandPascanAviationP6are permittedwithinCanadasegment(s)providedthatonetranspacificsegmentismarketedbyAirCanadaandoperatedby anAirCanadaCarrier.

CodeshareandInterline

  • AtleastoneTranspacificsegmentoftheticketmustbemarketedbyAirCanadaandoperatedbyanAirCanada

Carrier. Forexample: o EWRHKGUAHKGPEKCX–PEKYYZAC(Dclass)YYZEWRAC=EWRPEKnoteligible(PACsegmentonUA), PEKEWReligibleat15%

  • CodeshareandinterliningarepermittedateitherendofitineraryonthePacificserviceONLYwhenPOOisUSAor

CAN.ItisnotpermittedwhenPOOisPACorLAM/CARIB.Forexample: o HKGPEKCXPEKYYZACYYZEWRAC–EWRHKGUA=HKGEWRnoteligible&EWRHKGnoteligible (InterlineorCodeshareticketsonthePacificservicewhenPOOisPacificisnoteligibleforcommissions)

  • Maximumof2segmentscanbeoperatedbyanothercarrierineachdirection.Forexample:

o SFODENUADENYVRUAYVRICNACICNNRTCX–NRTYVRACYVRLAXUALAXSFOUASFODENUADEN

PDXUA=SFONRTeligible&NRTPDXnoteligible(morethan2segmentsoperatedbyanothercarrier)

  • Onaround-tripticket,withACoperatingone(1)transpacificsegmentandanothercarrieroperatingtheother

Transpacificsegment,thecommissionwillonlyapplytotheportionofthetripthatincludestheeligibleAC Transpacificleg.Forexample: o DENYVRUAYVRHKGAC–HKGSFOUASFODENUA=DENHKGeligible&HKGDENnoteligible(PAC segmentonUA)

o DENYVRUAYVRICNAC–ICNYVRAC*YVRDENUA=DENICNeligible&ICNDENnoteligible(PAC segmentonAC*codeshare)

Refertopages1and2forTermsandConditionsapplicableforAllServices

Time of Ticketing – Tour Code ACUSA

Section 7

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

TERMSANDCONDITIONS

DEFINITIONSANDAPPENDICES

1.1 Unlessthecontextotherwiserequires,wordsandphraseshavethefollowingmeanings:

(a) “Agency”meanstheAgencyandanyandallofitsbranchlocations,franchiselocations,relatedagencies,appointedagents, oranyothertravelagentissuingticketsthroughtheAgency.

(b) “Agreement”meansthisConfidentialIncentiveAgreementtogetherwithitsappendices(attachedhereto).

(c) “AirCanadaContent”meansAirCanadafares,farebrandsandattributes,ancillaryproductsandseatavailability.

(d) “GDS”meansanycomputerizedglobaldistributionsystem(commonlyreferredtoasacomputerizedreservationsystem), includingwithoutlimitationeachoftheglobaldistributionsystemsoperatedbyAbacus,Amadeus,Farelogix,Infini,ITA, Sabre,Sirena,Travelport,Travelskyandtheirrespectiveaffiliates,successorsandassigns.

(e) “GDSidentifier”meansauniqueARC(AirlinesReportingCorporation)number,GDSofficeIDorGDSpseudo-citycode.

(f) “IncentivePayment(s)”meansthepaymentspayablebyAirCanadatoAgencyassetforthintheattachedAppendicesin accordancewiththisAgreement.

(g) “Party”meanseitherAirCanadaorAgencyand“Parties”meansbothofthem.

(h) “Taxes”shallhavethemeaningattributedtheretoinSection10.

(i) “Term”shallhavethemeaningattributedtheretoinSection5.

(j) “TimeofTicketing”isacommissionratethatisappliedtothebasefarebeforetaxes,fees/chargesandsurchargesatthe timeofticketissuance.

1.2 ThefollowingAppendicesareattachedheretoandconsideredanintegralpartofthisAgreement: a. Appendix1–AirCanada’sBrandedTermsGuidelines

AGENCY’SOBLIGATIONS

2.1 PreferredproviderDesignation.AgencywilldesignateAirCanadaasapreferredproviderincludingpromotingAirCanada’s productsandservicesacrosstheorganizationandprovidingAirCanadawithdirectaccesstooperationalteamsandother applicableteamsintheAgency.

2.2 PreferredCarriers.InexchangeforthebenefitssetforthinthisAgreement,AgencyshalldesignateAirCanadaCarriersas “preferredcarriers”byusingitscommerciallyreasonableeffortstosellandpromotetheairtransportationservicesofferedby thesePreferredCarriers.Air Canada reservesthe right to change, withdraw, or add/delete any carrier from the list of PreferredCarriers.

2.3 TariffsandTicketing. AgencyagreestoabidebythetermsoftheARCSalesAgreementandbytheapplicablefarerules containedinAirCanada’sticketinginstructions,asprovidedbyAirCanadafromtimetotime.

Time of Ticketing – Tour Code ACUSA

Section 8

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

2.4 Redistribution.WithrespecttoAirCanadaContent,Agencyshallnot,distributeAirCanadaContentto,displayAirCanada Contenton,advertiseAirCanadaContentwith,orshareAirCanadaContentinanyothermannerwith,any(i) GDS (ii)third partytravelagency,whetheron-lineor“brickandmortar”,or(iii)thirdpartymetasearchwebsiteormobileapplication accessiblebyconsumers.Notwithstandingtheforegoing,redistributionofAirCanadaContenttoAgencyhostedloyalty programsissubjecttowrittenconsentbyAirCanada.Suchconsentmaybewithdrawnatanytime.

2.5 UseofTrademarks. AgencyagreesandacknowledgesthatthisAgreementdoesnotconstitutealicenseforAgencytousethe trade names, logos, trademarks or service marks of Air Canada. Agency agrees to abide by Air Canada’s branded term guidelines(asmaybeupdatedbyAirCanadafromtimetotimeandcommunicatedtoAgency)andattachedtothisAgreement asAppendix1.Agencyagreesandacknowledgesthatanyuse(whichwouldinclude,withoutlimitation,anyreproduction and/ordisplay)ofAirCanada’strademarks,tradenames,anyrelatedkeywordinclusiveofAirCanada’strademarksservice marks,orotherintellectualpropertyownedorlicensedbyAirCanadaissubjecttoAirCanada’spriorwrittenapprovaltobe providedonacasebycasebasis.

2.6 SplitTicketing.Agencywillnotemploythepracticeofsplitticketingonitinerarieswherethecustomerissearchingfora round-tripticket.

2.7 PassengerContactInformation.PassengercontactinformationmustbeenteredinthePassengerNameRecord(PNR)asper ARCIndustryAgents’Handbook.AirCanadareservestherighttoterminateAgency’sparticipationinthisAgreementdueto failuretocomplywiththisrequirement.

2.8 PaymentCards. ExceptasauthorizedotherwisebyAirCanada,AgencymustfollowtheARCAgentReportingAgreementas itpertainstocustomercardsales. Adebitmemoof$150willbeissuedforeachviolation.

2.9 AccesstoAirCanadaContent.AgencyagreesthatitwillonlyaccessandticketAirCanadaContentthroughitswebsitesand thebookingandticketinglocationsassociatedtothosewebsitesandidentifiedinthisAgreement.Accessingand/orticketing AirCanadaContentthroughanythird-partytravelagencyincludingtouroperatorsandconsolidatorswithouttheexpressed writtenconsentofAirCanadaisstrictlyprohibited.Foravoidanceofdoubt,Agencywillnotaccessnorsellnetfaresprovided byathird-partytravelagency.Failuretocomplywillincuraminimum$100ticketingerrorfeetoAgencyperissuedticket regardlessoftheticketinglocation.

2.10 ServiceFees.Agencymayapplyservicefeesrelatingtothemanagementandservicingofcustomersthatbookthroughtheir websitesorcallcentres,orotherwiserelatingtotheservicesassetforthinitscustomerfacingtermsandconditions.Agency willnotapplyservicefeesforAirCanada’sinvoluntarychanges.Suchfeesmaynotbeappliedorusedtomanipulatepriceof anyservices,ancillaries,taxesfees/chargesandsurchargeschargedbyAirCanada,meaningthattheAgencyshallnotcharge feesinawaywhereitsfeecanbeconfusedasbeinganAirCanadafee,eithersoldseparatelyorincludedwithinthefarebeing purchased.

2.11 AirCanadaWebsites.Agencymaynotaccessorusewww.aircanada.com,aswellasanyotherwebsitesthatareownedand operatedbyAirCanada(collectively,the“Website”)foranypurposethatisunlawfulorthatisprohibitedbyitsTermsofUse asoutlinedathttps://www.aircanada.com/ca/en/aco/home/legal/terms-of-use.htmlandmayonlyaccessorusetheWebsite todeterminetheavailabilityofandtopurchaseproducts,goodsandservicesofferedontheWebsite.UseoftheWebsitefor anyotherpurpose,includinganycommercialuseorpurpose,isexpresslyprohibited.

2.12 PointofSale.Agency,wheretargetingUSAconsumers,willberequiredtobookallitinerarieswithanIPaddressinpointof saleinUSAthroughaGDSIdentifierlocatedinUSA,aswellasberequiredtoissueticketsthroughanARCnumberlocatedin USA.

Time of Ticketing – Tour Code ACUSA

Section 9

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

2.13 Non-Discrimination. Agency shall not arbitrarily discriminate against, or disfavour customers of Air Canada Carriers as compared to customers of any other carriers in the provision of customer service, access to any services or features or assessmentofservicefeesorotherchargesonthebasisthPartneruchindividualsarecustomersofAirCanadaCarriers.

2.14 Customerservice.Agency shallprovideservice in a timely manner to any customer for schedule changes, voluntary and involuntarychanges,ticketpricingandrepricing,ticketissuanceandreissuance,refunds,futuretravelcredits,travelvouchers andwillmanageitsGDSqueuesinaccordancewiththeserequirements.AgencywillnotapplyservicefeesforAirCanada’s involuntary changes. Agency will adhere to best consumer practices, especially, but not limited to Canadian, US and EU consumerlegislation.AnydirectcostsincurredbyAirCanadasolelyduetoAgencynotcomplyingwithbestpracticesaccording to legislationwillbechargedtoAgency (includinglegal, courtroom and admin cost)the Parties agreetohavegood faith discussiononbestcustomerpractices.

2.15 AmountsOwed.DuringtheTerm,AgencywillremittoAirCanada,allamountsowedtoAirCanada,andinparticularamounts arisingfromAirCanada’sdebitmemos,exceptthosebeingdisputedingoodfaith.AirCanadareservestherighttoinhibitan Agency’sabilitytoview,bookandticketAirCanada’sinventoryand/orterminateAgency’sparticipationintheAgreementdue tofailuretopayanyoutstandingdebitmemofee(s).

2.16 Breach.IfAgencyisinbreachofoneofthetermsandconditionsofthisAgreement,AirCanadamaywithholdfutureIncentive PaymentrelatedtoabreachofthesectionsunderthisAgreement,recalculatepastIncentivePaymentandterminatethis Agreement.

2.17 CRSbookingandticketingpolicy.AgencyagreesandacknowledgestoreadandapplytheAirCanadaCRSbookingandticketing policyunderthelinkhttps://www.aircanada.com/us/en/ado/drs/agents.html.Failuretocomplymayresultinabreachofthis Agreement.

2.18 Solicitation. Agency agrees and acknowledgesthat it is strictly prohibited fromusingthisAgreement to solicit or attract businessfromanotheragency.FailuretocomplymayresultinremovalfromtheAgreement.

2.19 Paymentcalculations.AgencyagreesthatthecalculationsusedforthepurposesofdeterminingtheIncentivePaymentwill bebasedsolelyupondatacontainedinAirCanada’ssystemsandrecords,whichintheeventofadisputewilltakeprecedence overthedatainanyotherrecords.

2.20 Promotionalemails.AgencyherebygivesitsexpressconsenttoreceivepromotionalemailsfromAirCanadainconnection withthisAgreement.Suchemailsmayinclude,butarenotlimitedto,communicationsregardingtacticaloffers,updates,and otherpromotionalcontentrelevanttotheservicesprovidedunderthisAgreement.TheAgencyacknowledgesthatitmay unsubscribefromtheseemailsatanytimebyfollowingtheinstructionsprovidedintheemailcommunications.

AGENCY’SREPRESENTATIONSANDWARRANTIES

3.1 AgencyrepresentsandwarrantsthatitisanaccreditedagentunderthetermsoftheARCSalesAgreement.Agencyagreesto abidebythetermsoftheARCSalesAgreementandbytheapplicablefarerulescontainedinAirCanada’sticketinginstructions, asprovidedbyAirCanadafromtimetotime.

3.2 AgencyagreesandacknowledgesthatitandtheotherentitiescomprisingtheAgencyareisstrictlyprohibitedtoapplyany surchargefeesonAirCanadadirectchannelsprovidedAirCanadadoesnoteitherdirectlyorindirectlycausetheAgencyto incuranyadditionalcostsoradditionalhandling,comparedtoAgency’sordinarybookingchannelsusedprimarilyinitsordinary courseofbusiness,tomakesuchbookings.

Time of Ticketing – Tour Code ACUSA

Section 10

Time of Ticketing – Tour Code ACUSA

PointofSaleUSA: Firstticketing/outboundDecember12,2025 Lastticketingn/a

3.3 NoAgencymayissueaticketforanonlinetravelagencywithouttheexpressedpriorwrittenconsentfromAirCanada.Failure tocomplywillincuraminimum$100ticketingerrorfeeperissuedticket.

3.4 EachPartyagreesthatitwillnotbidontheotherParty’skeywordslistedinAppendix1as“RestrictedKeywords”aspartofits InternetsearchenginekeywordbiddingprogramduringtheTermoftheAgreement. Inaddition,eachPartyagreesthatitwill notbidonvariations,misspellingsorcombinationsofRestrictedKeywordsthatareintendedorlikelytocauseconfusioninthe mindofareasonableconsumer(e.g.,deletionofspaces,transpositionofletters,wordforwordtranslation). Notwithstanding theforegoing,nothinginthisSectionshallprohibiteitherPartyfrom(a)biddingonand/orpurchasingkeywordsthatpertain togeographicaldestinations;(b)biddingonand/orpurchasingkeywordsthatwillbeusedinagenericordescriptivemanner; or(c)biddingonand/orpurchasingkeywordsthatareunrelatedtotheotherParty’sserviceswhichhappentobeaduplication ofaportionofaRestrictedKeyword.

AIRCANADA'SOBLIGATIONS

4.1 AirCanada agrees to pay Agency the corresponding Incentive Payment identified in the attached Appendices in the Agreement.

5. TERM

5.1 ThesetermsandconditionsconstitutetheagreementbetweenAirCanadaandtheAgencywithrespecttoitsparticipationin the Agreement. The Agreement will commence on December 12, 2025 and continue unless terminated by Air Canada in accordancewithSection6below.

TERMINATION

6.1 AirCanadamayterminatethisAgreementand/orAgency’sparticipationinthisAgreementatitssolediscretion,atanytime, forconveniencebyprovidingAgencywiththirty(30)dayspriorwrittennoticeoftermination.

6.2 AirCanadamayterminatethisAgreementwithimmediateandautomaticeffectfollowingwrittennoticetoAgencyinthe event:

a. Agencymakesageneralassignmentforthebenefitofcreditorsorbecomesinsolvent,filesavoluntarypetitionin bankruptcy, petitions for or acquiesces in appointment of any receiver, trustee or similar office to liquidate or conserveitsbusinessoranysubstantialpartofitsassets,commencesunderthelawsofanyjurisdictionproceedings relatingtoinsolvency,bankruptcy,reorganization,readjustmentofdebt,dissolution,liquidationoranyothersimilar proceedings;

b. Agencybecomestheobjectofanyproceedingoractionofthetypedescribedaboveandsuchproceedingoraction remainsundismissedorunstayedforaperiodofsixty(60)businessdays;

c. AgencyoranyotherentitycomprisingtheAgencycommitsamaterialbreachofthisAgreement,inwhichcaseall futurepaymentsareforfeited;

d. AgencyoranyotherentitycomprisingtheAgencyisdeclareddelinquentorindefaultbyARC,oranyotherairline, inwhichcaseallfuturepaymentsareforfeitedor;

e. AgencyoranyotherentitycomprisingtheAgencymakesanattempt,whethersuccessfulornot,toeithersolicit business from other travel agencies or distributors, or to enter into any business arrangement with other travel agenciesordistributors,withtheintentto,inAirCanada’ssoleopinion,artificiallyinflatetherevenuesthatareused todeterminetheIncentivePayment payabletoAgencyhereunder,includingwithoutlimitation,solicitingbusiness by rewarding other travel agencies or distributors with any monies earned as Incentive Payment under this Agreement.

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Section 11

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6.3 The structure of the Incentive Payment payable pursuant to this Agreement is based on the current operations of competitiveairlinesinthedomestic,transborderandinternationalmarkets. Shouldtheseoperationschangesignificantly, inthesoleopinionofAirCanada,actingreasonably,AirCanadamayproposeamendmentstothetermsandconditions oftheAgreement.

CONFIDENTIALITY

7.1 All information in and related to this Agreement is confidential. Agency may not disclose the Terms, conditions and existencetothirdpartieswithoutthepriorwrittenconsentofAirCanada. Intheeventofabreachorthreatenedbreach byAgencyofitsconfidentialityobligationshereunder,Agencyagreesthat,asaresult,AirCanadawillsufferirreparable harm, that monetary damages won't compensate Air Canada for such harm and that Air Canada may seek specific performanceand injunctiveorother equitablerelief(in addition to allother remedies, includingmonetarydamages). Agency'sconfidentialityobligationshereundershallsurvivetheexpirationorearlierterminationofthisAgreement.

7.2 IfAgencyisinbreachofthisobligationofconfidentiality,AirCanadamayterminatethisAgreementonwrittennoticewith effectonthedatesetoutinthenotice.

8. NOTICE

8.1 Anynotice,direction,consent,approvalorothercommunicationgivenpursuanttothisAgreement(eacha"Notice")must beinwriting,sentbypersonaldelivery,courier,ore-mail,provided,however,thatinthecaseofe-maildeliveryofany Notice(i)no"bounceback"ornoticeofnon-deliveryisreceivedbythesender,and(ii)eachNoticedeliveredbye-mailwill include"[includedescription ofNotice]Notice" in thesubject line(providedthat any failureto includesuch specified subjectlinewillnotinanywayaffectthesufficiencyorvalidityoftheNotice).NoticestotheAgencyshallbeaddressed to the individual identified by the Agency. Notices to Air Canada shall be addressed to theAgency’s Air Canada sales manager.

8.2 Noticeisdeemedtobereceived(i)inthecaseofaNoticesentbypersonaldeliveryorcourier,Noticewillbedeemed receivedonthedateofdeliverysetforthintherecordsofthepersonwhoaccomplishedthedelivery,and(ii)inthecase ofaNoticesentbye-mail,onthedateofdeliveryortransmission(asthecasemaybe)ifitisadayonwhichbanksare openforcommercialbusinessinthelocationoftherecipientandthedeliveryortransmission(asthecasemaybe)was made prior to 5:00 p.m. (local time in place of receipt) and otherwise on the next day on which banks are open for commercialbusinessinthelocationoftherecipient.IfanyNoticeissentbymorethanoneoftheabove-listedmethods, Noticewillbedeemedreceivedontheearliestpossibledateinaccordancewiththeaboveprovisions.

8.3 EitherPartymaychangeitsaddress(oranyelementthereof)fromtimetotimebyprovidingaNoticeinaccordancewith theforegoing.AnysubsequentNoticemustbesenttothePartyatitschangedaddress.AnyelementofaParty'saddress thatisnotspecificallychangedinaNoticewillbeassumednottobechanged.

INDEMNIFICATION,LIMITATIONOFLIABILITYANDINSURANCE

9.1 Each Party (the “Indemnifying Party”) will hold harmless, indemnify and defend the other Party, its affiliates and their respectiverepresentatives(collectively,the“IndemnifiedParties”)fromandagainstanyandallthird-partyliabilities,claims, suits,losses,damages,intellectualpropertyinfringementandexpenses(includingreasonableattorneys’fees)(collectively, “Losses”)incurredbytheIndemnifiedPartiesandtotheextentarisingoutoforrelatingto(a)anynegligentactoromissionor thewilfulmisconductoftheIndemnifyingParty,or(b)abreachbytheIndemnifyingPartyofitsrepresentations,warranties, covenantsandobligationsunderthisAgreement.

9.2 NoPartyshallbeliableforanyindirect,special,incidentalorconsequentialdamages,includinglostrevenues,lostprofits,or lostprospectiveeconomicadvantage,whetherornotforeseeableandwhetherornotbasedonagreement,tort,orwarranty claimsorotherwise,arisingfromanyperformanceorfailuretoperformunderthisAgreement,andeachPartyherebyreleases andwaivesanyclaimsagainsttheotherPartyregardingsuchdamages. Notwithstandingtheforegoing,theselimitationsdo notapplytoa(i)breachofSection9or(ii)grossnegligenceorwillfulmisconduct.

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9.3 Agencywillmaintaininfullforceandeffectsufficientinsurancecoveragesasmaybeappropriatetocoveritsobligationsunder thisAgreement.IfrequestedbyAirCanada,AgencywillprovideAirCanadawithacertificateofinsurance.UponAgencybeing informedofapolicycancellationoradversematerialchange,AgencywillpromptlyinformAirCanada.

10.TAXES

EachPartyandappointedagentsshallbesolelyresponsibleandshallpayanyandalltaxesattributabletoitsnetorgross incomeornetorgrossreceipts,ortaxeswhicharecapital,property,doingbusiness,excessprofit,networthorfranchise, oranyothersimilartaxes(includinganyinterestandpenaltiesthereon).

11.MISCELLANEOUS

11.1 Applicable Law andJurisdiction. ThisAgreementshallbegovernedbyand construedinaccordancewiththelawsofthe ProvinceofOntarioandtotheextentapplicable,thefederallawsofCanada.

11.2 EntireAgreement.ThisAgreementconstitutestheentireagreementbetweenthePartieswithrespecttothesubjectmatter hereof and supersedes all prior agreements, negotiations, discussions, undertakings, representations, warranties and understandingswhetherwrittenorverbal,betweentheParties.

11.3 Assignment.AgencyshallnotassignitsrightsorobligationsunderthisAgreementwithoutthepriorwrittenconsentofAir Canada,whichconsentmaybereasonablywithheldordelayedbyAirCanadainitssolediscretion.Anyassignmentshallbeat noadditionalcostorcharge(includingfortaxes)toAirCanada.

11.4 Performance.AlltravelservicesprovidedbyAirCanada,oranyofthecarriersidentifiedinthisAgreementappendices,are governedbylaws,regulations,internationalconventions,tariffsandconditionsofcarriage. Nothinghereinisintendedto abrogate,amend,enlargeoraltertheapplicabilityofsuchlaws,regulations,internationalconventions,tariffsandconditions ofcarriage.

11.5 Force Majeure. No Partywillbe responsiblefor non-performance or delays in performance caused by acts ofGod orby governmentalauthority,strikesorlabourdisputes,extremeweather,naturaldisasters,pandemic,epidemicsorquarantine restrictions,mechanicaldifficulties,embargooranyothercausebeyondthereasonablecontrolofthatParty.

11.6 Amendments.AirCanadareservestherighttoamend,changeorwithdrawatanytime,andforanyreason,anyoftheterms and conditions of the Agreement, including without limitation, the Incentive Payment, Time of Ticketing or participating carrierswithoutpriorwrittennotice.

11.7 IndependentContractors.TherelationshipbetweenthePartiesisinthenatureofindependentcontractors. Nothinginthis Agreement creates, nor shallbe construed to create, a joint venture, partnership, principal-agent or employer-employee relationship,oranyauthorizationforeitherPartytoactfor,representorbindtheotherPartyhereto.

11.8 BindingEffect.ThisAgreementshallenuretothebenefitofandbebindinguponthePartiesandtheirrespectivesuccessors andpermittedassigns.

11.9 UnenforceableProvisions.IfanyprovisionofthisAgreementisdeclaredbyacourtofcompetentjurisdictiontobeinvalid, illegalorunenforceable,thatprovisionshallbeseveredfromthisAgreementandtheotherprovisionsshallremaininfullforce.

11.10Waiver. ForbearanceorindulgencebyeitherPartyinanyregardshallnotconstituteawaiverofthetermorconditiontobe performed,andeitherPartymayinvokeanyremedyavailablehereunderorbylawdespitesuchforbearanceorindulgence.

11.11Counterparts. This Agreement may be executed and delivered in any number of counterparts (including via electronic signature,pdforfaxcopies),eachofwhichwhenexecutedanddeliveredshallbedeemedtobeanoriginalbutallofwhich takentogetherconstituteoneandthesameinstrument.

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11.12Scope. For the avoidance of doubt, this Agreement is not an agreement for transportation services, and no personal informationissharedpursuanttothisAgreement.ThisAgreement’sscopeis limitedtoIncentivePayments. Air Canada’s contractofcarriageisAirCanada’stransportationcontractwiththepassenger,andtheprocessingofthepassenger’spersonal dataunderthecontractofcarriagedoesnotconstituteacontractualrelationshipbetweenAirCanadaandAgency.Inanycase, each Party has implemented reasonable physical, technical, and administrative safeguards for personally identifiable passenger data to protect it from unauthorized or non-compliant disclosure, access, use, destruction, loss, damage or alteration,asapplicableforsuchParty’srespectiveobligationsunderapplicablelaws.

[Therestofthispageisintentionallyleftblank;Appendix1follows]

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Section 14

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APPENDIX1–AirCanada’sBrandedTermsGuidelines

Itisnotpermittedtobidonanyvariations,languagevariations,combinations,misspellings,geo-targetingoranyPPCtargeting combinationsofanyAirCanadatrademarks,tradenames,servicemarks,corporatenames,sponsorlinksorURLsonanyPPCsearch engines. ThisprovisionalsoencompassesadditionalplatformsintegratedwithinthePPCsearchenginesuchasPPCadsshownon amobiledevice,tabletanddisplayprograms.(i.e.GoogleAdsense)

Somerestrictedkeywordsexamplesbelow:

Brand:

AirCanada,aircanada

Brandcombinations: AirCanadaflight,aircanadadeals,aircanadasePartnerales

Misspell AirCenada

Languagevariations:

エア·カナダ

Inadditionyoucannotuseanyvariations,combinationsormisspellingsofanyAirCanadatrademarksorURLsintheirPPCadcopy or display URL which includes the subdomain (e.g. www.aircanada.edreams.com<

YoumustincludethelistofAirCanadatrademarksasbroadnegativematchtoyourownpaidsearch(SEA,PPC)campaigns.